As a recipient of philanthropic support and scholarships yourself, what impact have you felt they’ve had in your own life and career progression?  

Receiving philanthropic support and scholarships has had a profound impact on my life. The Commonwealth Graduate Exchange Award from the Canadian government allowed me to take my first solo trip to Canada, where I learned important lessons about independence and seizing opportunities. This experience connected me with a diverse community and sparked a rich exchange of ideas. Additionally, the Singapore Institute of Management (SIM) Social Resilience Enhancement Fund has been crucial for my personal growth, and I’m truly grateful for that support. These experiences inspire me to give back to my community, ensuring that others can benefit from similar opportunities.  

You describe yourself as an impact-driven professional, and one who gives back through offering time, insight and expertise. What difference do you see your own volunteering making?  

I see my volunteering as a way to empower students in their personal and professional journeys. By mentoring them, I aim to understand their unique perspectives and help them rationalise their choices. Instead of just giving answers, I prefer to guide them in discovering their own paths - teaching them to “fish” rather than simply handing them one. I share my experiences and the various outcomes they’ve led to, encouraging students to reflect on what they truly want in life. This approach fosters critical thinking and confidence, ultimately helping them make informed decisions that align with their goals.  

What do you see as some of the skills today’s students need to focus on, if they’re to thrive in and beyond their studies?  

In today’s competitive landscape, a university education has become increasingly common, making a degree less of a differentiating factor – no matter which institution it’s from. Therefore, students should focus on developing essential skills that go beyond technical expertise.  

Strong communication skills are vital for persuading, convincing, and motivating others to work together effectively. Students should also learn to identify opportunities and think critically, rather than just following the crowd. Basic knowledge of law and finance is crucial, as these skills apply to our daily lives. 

What would you say to someone who is considering supporting the University through volunteering their time?  

I would encourage anyone to go for it. It’s a rewarding way to contribute to a community that has played a significant role in shaping our own journey. Volunteering lets us share our experiences and insights, helping students as they navigate their paths. Not only will we make a meaningful impact on their lives, but we'll also connect with fellow alumni and engage with the next generation of leaders. It’s a fantastic opportunity to build lasting relationships and foster a sense of belonging, making the experience truly enriching.

Thank you to Ser Yeng and all those who support the University with a gift of their time.

Header image: Director of Philanthropy and Alumni Engagement Bill Abraham and Alumni Engagement Manager Moushumi Bhowmik with Ser Yeng at her place of work – the Singapore University of Technology and Design.